Here’s the new Sherpaa video. If you want to get a flavor for who we are and what we do, check it out!
Yesterday a few brave souls from the Sherpaa team nailed an hour-long session at one of our newest clients, Tracy Anderson. I’m definitely feeling it today. And to think Cheryl, our co-founder and COO, spends two hours a day at the Tribeca studio pretty much makes her a superhuman.
A survey of physician practices in 15 metropolitan areas across the country, which was taken before the health law expanded coverage, found that the average wait time for a new patient to see a physician in five medical specialties was 18.5 days.
Here are New York’s findings:
Cardiology: 15 days
Dermatology: 24 days
Ob-Gyn: 10 days
Ortho: 9 days
Family Practice: 26 days
From Inc. Magazine’s Three Services to Ease Your Obamacare Pain:
The pain: As of January 2014, small group premiums are subject to community rating—meaning, no matter what your company’s medical history, your rates are essentially the same as all the other small businesses in your region. However, large employers’ group health premiums are still subject to “experience rating” by insurers—that is, the more healthcare your company uses, the higher your premiums. Likewise, the cost of a self-funded health plan—an increasingly popular option for medium-size companies—is impacted directly by how much, or how little, employees use costly medical services.
The fix: Get employees to go the doctor less. How? Sherpaa, a New York City-based startup, offers a sort of digital diversion service. For a monthly fee of $50 per employee, workers get 24/7 online or phone access to a team of on-call doctors. “By providing access to a doctor, we can resolve 60 to 70 percent of problems without sending you into the healthcare system,” says co-founder Jay Parkinson. “We can rule out scary stuff, make a decision on the best next step, prescribe medications, and follow up if necessary.” No office visit necessary. By helping keep health-care utilization low, Parkinson claims the service can save clients—who include Etsy and Tumblr—up to $4,000 per employee annually. Sherpaa also helps identify common billing errors, which can help reclaim money for employees; advocates on behalf of users with insurers; and provides clients with a yearly “bill of health” that can help when renewing or shopping for a new plan. Currently, Sherpaa is only available to companies in New York City, but the company aims to expand to other cities soon.
Everyone, not just doctors, having access to medical information is one of the most profound cultural changes in our nation’s health. It’s one that I welcome. There’s a ton of health content out there on the internet. Some is good, some is ok, and some is just plain wrong. And it’s nearly impossible for google to gauge quality. But with this profound change, comes another need:
I believe it’s our role as doctors to curate and guide our patients to the best information available to us all. I call it information therapy.
We should be sending you to the best information, the best opinion, and the best tools you can use to understand and manage your health. It is a new and necessary role we have as doctors practicing in the age of the internet. So we just launched this feature in Sherpaa’s app. Here’s a screenshot of it. It’s simple, but profound. Here’s what your doctor thinks is the best of the internet, exclusively for you. We even recommend the best iPhone apps to help you manage your migraines. Your doctor, prescribing apps. Welcome to the future.
“You treat a disease, you win, you lose. You treat a person, I’ll guarantee you’ll win.”
— Patch Adams
my good friend jay commissioned me to design this poster for his company, sherpaa, a healthcare consultancy for businesses which helps companies spend their healthcare dollars wisely on both health insurance and healthcare usage.
this poster will be used to encourage employees of sherpaa’s client companies to signup for and make use of sherpaa’s marvelous service (and it is marvelous, and frickin’ awesome. you should check it out.).
always a pleasure to work with jay, and on projects for organizations like sherpaa that are make real, positive and tangible change in broken industries like healthcare.
Dailey is an extraordinary designer.
We’re pretty excited to be covered in The Guardian. We’d say they did the best job so far describing exactly what we do:
Brian T Walsh, a customer service executive at Tumblr, was having chest pains. They were mild, so while he was worried, he didn’t rush to ER. Instead, he visited his virtual doctor’s office online. There, he described the pains to an on-call doctor, who assured him that it didn’t seem like an emergency, but that Walsh should get checked out. “Within a few hours I was set up with an amazing doctor in Manhattan for the next business day,” he says. “He has since become my primary care physician.” A year ago, Tumblr became one of the first companies to sign up with Sherpaa, the New York City-based healthcare consultancy that provides services such as 24-hour access to doctors over the internet. The consultancy analyzes companies’ healthcare spending and suggests ways to save money, boost benefits and expand coverage to more employees.
The idea, co-founders Dr Jay Parkinson and Cheryl Swirnow say, is to make the healthcare system more efficient, improving employee health and reducing costs – and enabling employers to insure more people. In the US, with 48.6 million uninsured, employers carry much of the burden for providing healthcare. “After payroll, it’s the second most expensive element the company pays for,” Parkinson says. And healthcare costs keep soaring.
We launched a new feature about a month ago where Sherpaa clients can review two things:
After about a month of reviews, I’m quite proud to say that our global rating is 98% positive.
Internally, we needed a way to view the ratings in our internal dashboard. I asked Joey, our front end developer and artist extraordinaire to design it. We came up with the “Buddy Happiness Indicator” and Joey drew it. Here Joey is hard at work using all kinds of creative brain energy, drawing Buddy, Sherpaa’s warehouse manager (who is absolutely horrible at his job, fwiw).