Swirnow and Parkinson focused on the preventive medicine part of the healthcare equation: Fewer Doctor Visits = Decreased Claims = Decreased Costs. And so Sherpaa came to be, a system of doctors who serve as Guides to people navigating the healthcare system.
The new partners looked around and saw what has changed: the way people communicate. That communication became the model for delivering first-line healthcare. It’s a model that wasn’t possible 10 years ago but now, with cell phones and email ingrained in our lives, it’s a model whose time has come.