One journalist reports on how difficult it is to get a clear answer from his insurance carrier regarding his infant son’s prescription drug price increase:
“I wasn’t satisfied with the conflicting answers about Holden’s prescription. I could have asked to speak with a supervisor and then a supervisor’s supervisor. Instead, I emailed the health plan’s representatives, telling them that I was a reporter and planned to write about this experience.”
He resorts to pulling his “I’m a journalist” card to get answers. But what if you’re not a reporter and you still can’t get to the bottom of a questionable bill or confusing insurance policy?
Sherpaa clients can always turn to our expert Insurance Guides for help with any questions they may have. Our Guides liaise with insurance carriers and advocate on our clients’ behalf—for the first time, they have someone on their side to help deal with all things insurance related.
To learn more about how Sherpaa upgrades the way you and your company experience healthcare, click here.